Contact Us

Billing Information
All items will be billed in United States currency. We accept VISA & MasterCard. Sorry, we cannot accept any COD, Purchase Orders or Check orders at this time.

The consignee is responsible for any import taxes, duties or custom brokerage fees, when shipping outside of the United States.

Shipping Information
All shipments are made via Ground Service unless an expedited method is chosen. In stock orders are shipped the following business day. For order status questions, please email storeorders@lsi.com or call toll free 1.800.759.9303 or direct at 408.848.1697.

 

  • FedEx Ground: FEG. Delivery to residential address in the continental US. Allow up to 7 business days for delivery.
  • FedEx 2day: FE2. Delivery to Alaska, Hawaii or anyone requesting faster delivery in USA. Allow up to 3 business days for delivery.
  • FedEx Overnight: FES. Delivery in the continental US via Next Day Air service by 3:00 pm. Allow up to 2 business days for delivery
  • FedEx Int'l: FEI. Deliveries outside of the USA. Allow up to 6 business days for delivery.

We require a physical address for delivery. Sorry, we cannot ship to any PO Boxes or APO Boxes. Orders received for instock items will be shipped the following business day, excluding holidays.

The consignee is responsible for any import taxes, duties or custom brokerage fees, when shipping outside of the United States.

Return and Refund Policy
All purchases have a 15-day money back guarantee, less shipping costs. Please email storeorders@lsi.com or call toll free 1.800.759.9303 or direct at 408-848-1697 prior to sending your return back to obtain a Return Merchandise Authorization (RMA) number. No returns will be accepted without prior approval. We recommend that you send the return back to us via a method that offers tracking (UPS or FedEx).

For product recommendations or to exchange your product for another, please contact the LSI Inside Sales Group.

Contact Information

LSI Sales Inquiries
Toll Free: 1.877.883.9273
Direct: 408.433.4300
ChannelSales@lsi.com

Technical Support
North America: 1.800.633.4545
International: 00.800.5745.6442
eService: https://lsionline3.lsil.com/eservice-ssi/start.swe
support@lsi.com

LSI Online Store
Toll Free: 1.800.759.9303
Direct: 408.848.1697
Fax: 408.848.5784
Email: storeorders@lsi.com

Tax Information
Appropriate Tax will be collected for all deliveries to addresses in the following states: AL AZ CO FL HI ID IN KS KY MI MO NM NY OH SD TN UT VA WA CA CT GA IL MA MD MN NJ NC PA

Security Information
To protect the loss, misuse and alteration of the information under our control, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.